Fees & Policies
At Calm Connect Therapy, I aim to offer a safe, collaborative space where you can feel supported throughout your healing journey. Below are some important details about session fees, booking policies and other essentials to help things run smoothly for us both.
Therapy Fees
Initial 15-Minute Contact
A brief phone or video call to explore what’s bringing you to therapy and whether we’re a good fit. No commitment required.
Beginning Therapy (50-minute session) – $270 incl. GST
Sessions are available in-person in Papakura, Auckland, online via secure video or through a hybrid approach.
Ongoing weekly therapy (50-minute session) – $260 incl. GST
Sessions are available in-person in Papakura, Auckland, online via secure video or through a hybrid approach.
Work with Me
For those seeking consistency and cost savings:
- Stepping Stones (4 sessions / 4 – 50 min Therapy Sessions for $250 each): $1000
- River Rocks (8 sessions / 8 – 50 min Therapy Sessions for $230 each): $1840
- Deep Dive (10 sessions / 10 – 50 min Therapy Sessions for $220 each): $2200
Please note: Session packages are strictly valid for a duration of the number of weeks from the date of purchase. E.g. 4/8/10 sessions are valid for 4/8/10 weeks from date of purchase respectively.
Payment Options
Invoices are sent via email and include instructions for bank transfer.
Payment must be made in full prior to your session.
If affordability is a concern, feel free to reach out. I do offer sliding scale fees at this time, I’m open to discussing how we might work together sustainably.
Cancellation Policy
I understand things come up. If you need to cancel or reschedule, please provide at least 24 hours’ notice.
Late cancellations (less than 24–48 hours) or no-shows will incur the full session fee.
This is because your appointment time is reserved specifically for you.
In some cases, changes to appointments may include a small administrative fee to cover processing time.
The session packages are non-transferrable to any future dates.
No refunds are issued for any bookings once purchased.
Session Length & Structure
Sessions range from a minimum of 50 minutes to a maximum of 90 minutes, as guided by Aakriti Malik’s professional judgment.
Communication
If you need to contact me between sessions, you’re welcome to email. Please note: I do not provide therapeutic support by email or text, and responses may take 2–3 working days.
Informed Consent
By attending therapy, you agree to the terms outlined in this fees and policies section. We will also review this together at the start of therapy to ensure everything is clear and that your questions are answered.